Employee guide

First-time setup

Follow the steps in order. The screenshots below match the live portal and mail flow (invitation → set password → sign in and optional password reset).

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In short

Invitation email → tap the link → set password (8+ characters) → next time use Sign in with email + password.

Find the invitation in your email

When your account is created, your company email is registered in the system. You will receive an invitation message. Subject line and sender vary—check inbox, spam, and other tabs.

The email usually shows who the portal is for and contains a button or highlighted link. Do not forward the link; it is meant for you.

Mailbox showing the invitation email in the inbox list — Inbox — find the invitation in your mail list (check spam if needed).

Opened invitation email with the call-to-action link visible — Open the message — use the button or link to continue (do not forward this email).

Open the link and wait for verification

Click the link on the same device you plan to use if possible. The browser may open a new tab. The app verifies the token and then sends you to set password. You might briefly see a loading or redirect screen—that is normal.

If you see an error toast or land on Sign in with “expired or invalid link,” the token may be used up or past its time limit—request a new invitation from IT.

Create your password on the portal

On the New password and Confirm new password fields, type the same value twice. Passwords must be at least 8 characters (longer is better).

Press Save password. On success you should enter the portal (often the Dashboard). If an error appears, read the message and try again, or contact IT.

Set password form with New password, Confirm new password, and Save — Set password — enter the same new password twice (at least 8 characters), then save.

Bookmark the portal URL. Open Sign in, enter your email and the password you created. Complete CAPTCHA if the page shows one.

Forgot password? on the sign-in page sends a reset email. That is not the same as the first-time invitation link.

Portal sign-in page with email and password fields — Sign in — use your company email and the password you set (complete CAPTCHA if shown).

Forgot password dialog on the sign-in page — Forgot password? — separate from the invitation link; use this if you are locked out later.

If something goes wrong

Expired or invalid link: ask for a new invitation—do not reuse an old email link.
Password save fails: check minimum length and that both fields match; try another network or browser if it persists.
Menus look different after login: your role may show different options. Ask your manager if you expected the same view as a colleague.